Catering Agreement 2026
Summary
Sections 1-3: Menu pricing and guest numbers.
Menu pricing based on guest numbers and children, and conditions for increasing or reducing guest numbers.
Deadlines for providing all relevant information.
Section 4: Access and order of kitchen spaces and equipment.
The access, cleanliness and organisation of spaces and equipment required by The Caterer on the day of the catered event.
Section 5: Planning
The provision and agreement of a schedule / timeline / running order.
Potential additional costs incurred for over-running.
Section 6: Forces Majeures
Menu pricing, and reasons for why this can change after a menu and quote have been agreed upon.
Section 7: Dietary requirements & food safety
Allergies and intolerances, serving vegetarian and/or vegan dishes, hygiene, and food safety on site.
Reasonable adaptations, and when special menus will incur additional costs.
Section 8: Tastings
Price of tastings and how this is incorporated into the final invoice.
Sections 9-12: Bookings, Invoices & Payments
Reserving a date and paying a booking fee.
Refunds and cancellations.
Methods of payment, bank transfer fees and currency exchange rates.
Section 13: Equipment & hire company contracts
Provision and use of The Caterer’s equipment.
Choosing a menu that does not require additional equipment or the use of third-party hire companies.
Conditions, agreements and contracts in circumstances whereby a third-party hire company is used.
Section 14: Photography, filming and publicity material
Section 15: Insurance & Public Liability
Key Points & Take Aways
This agreement seeks to answer any questions you might have regarding our service, what is reasonable to expect, what we can and cannot commit to providing for you, and what we will also ask of you in order to help ensure your event runs smoothly. The following key points offer the essential information we think you need, but further clarifications can be found on the following pages.
To help us ensure your wedding day food is served at its very best, we kindly ask you to:
Key Information required no later than 4 weeks in advance of your event
Sections 1-3: Menu pricing and guest numbers.
Menu pricing based on guest numbers and children, and conditions for increasing or reducing guest numbers.
Deadlines for providing all relevant information.
Section 4: Access and order of kitchen spaces and equipment.
The access, cleanliness and organisation of spaces and equipment required by The Caterer on the day of the catered event.
Section 5: Planning
The provision and agreement of a schedule / timeline / running order.
Potential additional costs incurred for over-running.
Section 6: Forces Majeures
Menu pricing, and reasons for why this can change after a menu and quote have been agreed upon.
Section 7: Dietary requirements & food safety
Allergies and intolerances, serving vegetarian and/or vegan dishes, hygiene, and food safety on site.
Reasonable adaptations, and when special menus will incur additional costs.
Section 8: Tastings
Price of tastings and how this is incorporated into the final invoice.
Sections 9-12: Bookings, Invoices & Payments
Reserving a date and paying a booking fee.
Refunds and cancellations.
Methods of payment, bank transfer fees and currency exchange rates.
Section 13: Equipment & hire company contracts
Provision and use of The Caterer’s equipment.
Choosing a menu that does not require additional equipment or the use of third-party hire companies.
Conditions, agreements and contracts in circumstances whereby a third-party hire company is used.
Section 14: Photography, filming and publicity material
Section 15: Insurance & Public Liability
Key Points & Take Aways
This agreement seeks to answer any questions you might have regarding our service, what is reasonable to expect, what we can and cannot commit to providing for you, and what we will also ask of you in order to help ensure your event runs smoothly. The following key points offer the essential information we think you need, but further clarifications can be found on the following pages.
To help us ensure your wedding day food is served at its very best, we kindly ask you to:
- Provide as accurate a head count as possible upon booking and provide us with an update 3 months before your event;
- Familiarise yourselves with our proposed timeline for providing further information, interim and final payments;
- Avoid any significant interruptions to the service of your main meal;
- Provide us with all key information (see also below) and complete our Essential Info document no later than 4 weeks in advance of your event.
Key Information required no later than 4 weeks in advance of your event
- Final guest numbers, including children
- Full list of guest names requiring an alternative dish or menu due to dietary restrictions, especially allergies
- Final menu choices
- Supplier meals (repas prestataires)
- Seating plan
- Running order / Timeline
[1a] All prices that are quoted in / with / alongside this Catering Agreement and the amount(s) of food that will be prepared are for the number of people stated on Page 1 of this agreement, and this number must include any staff and/or supplier meals previously discussed and agreed upon.
[1b] The viability of any combination of dishes is dependent on kitchen capacity at the venue as well as guest numbers. Final menu choices are therefore subject to approval by The Caterer.
[1c] Upon booking, The Client is requested to provide an accurate estimate of guest numbers, as stated on Page 1 of this agreement, and to update The Caterer with any changes to these numbers, based on invitations sent and replies received, at the two payment intervals detailed on the quote and invoice and/or agreed upon by email. To fulfill this Catering Agreement, The Caterer requires a final count of guest numbers 4 weeks (20 working days) in advance of the catered event, when a final payment of the balance outstanding must also be sent.
[1d] Whilst The Caterer recognises there are many reasons for changes in guest numbers leading up to an event, the total number of guests invoiced for will only be reduced at the discretion of The Caterer, in line with the following amounts and/or minimum spends:
81 – 100 guests, 15% or more
50 – 80 guests, 10% or more
20 – 49 guests, 5% or more
Fewer than 20 guests, 2 guests or more
[1b] The viability of any combination of dishes is dependent on kitchen capacity at the venue as well as guest numbers. Final menu choices are therefore subject to approval by The Caterer.
[1c] Upon booking, The Client is requested to provide an accurate estimate of guest numbers, as stated on Page 1 of this agreement, and to update The Caterer with any changes to these numbers, based on invitations sent and replies received, at the two payment intervals detailed on the quote and invoice and/or agreed upon by email. To fulfill this Catering Agreement, The Caterer requires a final count of guest numbers 4 weeks (20 working days) in advance of the catered event, when a final payment of the balance outstanding must also be sent.
[1d] Whilst The Caterer recognises there are many reasons for changes in guest numbers leading up to an event, the total number of guests invoiced for will only be reduced at the discretion of The Caterer, in line with the following amounts and/or minimum spends:
81 – 100 guests, 15% or more
50 – 80 guests, 10% or more
20 – 49 guests, 5% or more
Fewer than 20 guests, 2 guests or more
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The Caterer reserves the right to invoice for any reductions amounting to these percentages or more, and is under no contractual obligation to refund The Client, should guest numbers reduce after the full payment of the invoice.
[1e] The Caterer reserves the right to invoice for the total guest numbers provided on Page 1 of this agreement if any revised or final guest numbers are not confirmed otherwise 4 weeks (20 working days) in advance of the event.
[1f] The Caterer reserves the right to revise the quote and/or invoice, in particular the price per person for the agreed menu and any service costs, should total guest numbers reduce as outlined in Sections [1b] and [1d].
[2] The Caterer is under no contractual obligation to accept more than a 10% increase in the number of people stated on Page 1 of this Catering Agreement. The Caterer is also not under any contractual obligation to provide extra food for any additional guests that they are not informed of 20 or more working days in advance of the catered event.
[3] The Caterer can provide a children’s menu, upon request, for children between 3 and 12 years old at a cost of 50% of the ‘principal menu’ price. The Caterer reserves the right to charge full price for children 12 years and above who will be eating the ‘principal menu’. If the ‘principal menu’ permits smaller portions to be served to children 12 years and younger, upon the advance request of The Client, The Caterer will charge 50% of the ‘principal menu’ price.
[4] The Client hereby agrees to the full access, advance preparation and working conditions of any workspaces required on the site or at the location of the event. That is to say, shared or communal spaces required by The Caterer (access, parking, storage, power supplies, kitchens etc.) must be made fully available and left in a clean, clear and tidy condition in advance of the event and/or by the agreed time of arrival of the catering team.
[5a] The Client hereby agrees to provide a detailed timeline of the Catered Event and make every reasonable effort to operate within this timeline. In the event of significant over-run, whereby The Caterer is unable to provide or serve part or all of the agreed menu at the scheduled time(s) provided and agreed upon in this timeline, The Caterer reserves the right to charge The Client for additional costs that might be incurred. This may include overtime pay for staff remaining on site for longer than scheduled according to the agreed timeline; any fees, charges or fines related to extended parking, hire of equipment or vehicles.
[5b] Whilst The Caterer will make every effort to work with The Client’s proposed running order, and alongside other suppliers during the course of the event, The Caterer advises against planning speeches and photographs in between different courses. This is to ensure that food is served at its best and to the schedule provided by The Client. The Caterer will not be held liable for any adverse impact in quality of the menu should there be significant delays to service due to speeches and/or photographs being scheduled in between courses, or any other reasons for delay beyond The Caterer’s control.
[6a] The Caterer hereby reserves the right to adjust the menu and its price if:
- certain ingredients are not available due to reasons beyond The Caterer’s control
- certain dishes become unviable or impractical in light of significant changes to guest numbers
- in the event of extreme temperatures or weather conditions, dishes or methods of cooking them become unviable
- the market price of certain ingredients changes substantially
[6b] The Caterer will not be held liable for any loss that results from not fulfilling any terms or conditions of this Catering Contract. If the Caterer is prevented or delayed from fulfilling in part or whole this Catering Contract due to war / riot / strike / pandemic / national or regional lockdown / flood / major travel or transport restrictions / extreme weather conditions or by any other act or condition that is not within The Caterer’s control and which could not be prevented, the Caterer will not be held liable.
[6c] In the event of extreme temperatures leading up to and on the day of the Catered Event, The Caterer reserves the right to revise the agreed menu and make reasonable changes should any of the selected dishes and/or ingredients become unviable, unsafe or unavailable.
[7a] The Client hereby agrees to provide The Caterer with all relevant information pertaining to any dietary requirements and / or food allergies that they are aware of ahead of the Catered Event. Should this information not be provided in full, The Caterer reserves the right to amend the menu. Whilst The Caterer will make every reasonable effort to provide alternatives for any persons attending the Catered Event who have a known food allergy, The Caterer cannot guarantee that anything purchased, prepared and served by The Caterer is allergen free. The Caterer will also not be held responsible for the presence of allergens in any kitchen or food preparation space used at the Catered Event.
[7b] The menu prices provided by The Caterer are for either one principal menu, or one principal menu plus an alternative menu. In discussion with The Client, these menus may be referred to as Principal Menu and Alternative Menu. The Alternative Menu refers only to an alternative starter, main and dessert course, and is offered so that any dietary restrictions may be accommodated separate to the Principal Menu. The Caterer will endeavour to provide an Alternative Menu that simultaneously caters for every dietary restriction listed by The Client, but reserves the right to revise the menu price should a third choice be required for any or all courses in order to accommodate multiple dietary needs.
[7c] The Client is invited to select dishes for an Alternative Menu, but hereby agrees that The Caterer may adapt or change their menu choices or the menu price, and that this can be necessary when there is a minimum order for certain high value ingredients.
[7d] The Caterer does not provide menus that will meet Halal, Kosher or other religious requirements, either in the sourcing of ingredients or the conditions of the food preparation areas used.
[7e] The Caterer will endeavour to provide for all dietary requirements, but not for dietary preferences. That is to say The Caterer will not provide multiple choice menus, either by advance order, or on the day of the catered event. Adaptations to the Principal Menu and / or the Alternative Menu may be made at the discretion of The Caterer in order to accommodate dietary restrictions required by only a very small number of guests.
[7f] The Caterer accepts no responsibility for the safe storage and consumption of any foods left at the venue of the Catered Event after the departure of The Caterer.
[8a] The Caterer is under no contractual obligation to provide a tasting in advance of the Catered Event but will make every reasonable effort to accommodate this request should it be made. In order to respect any existing bookings The Caterer will only be able to offer tastings between the months of November and March. Any expenses incurred in order to attend a tasting are to be covered by The Client.
[8b] Tastings are only available to clients who have already paid their Booking Fee. The Caterer can provide a tasting price list upon request, which outlines what elements of this service are covered by the Booking Fee, and which are subject to additional charges. Tastings booked without having paid a booking fee for the catered event will be charged at different tariffs.
[8c] Tastings are tailored to The Client’s own menu choices. Two full days are set aside to prepare, and as such, the pricing for a tasting does not reflect just the cost of an individual dish or range of dishes, but also the time taken in preparing and serving them.
[9a] The catered event as detailed in this Catering Agreement is not confirmed until payment of the Booking Fee has been received by The Caterer. The Booking Fee is required to secure the date(s) of the catered event as detailed in this Catering Agreement, and a minimum of three days in advance of the day of the event, which are set aside by The Caterer to allow reasonable time for adequate preparation. This Booking Fee is non-refundable and will be retained should The Client cancel the catered event at any time.
[9b) Upon booking the catered event as detailed in this Catering Contract, The Caterer will shortly after provide The Client with a Payment Schedule which will be detailed in the estimates and invoices provided to The Client by The Caterer. Whilst The Caterer will make every effort to accommodate reasonable adjustments to this schedule if requested by The Client, The Caterer is under no contractual obligation to make changes to the Payment Schedule and thereby permitting payments to be made later than stated on the Payment Schedule.
[9c] The Client reserves the right upon providing written notice, to make payments in advance of the dates listed in the Payment Schedule. The Caterer reserves the right to cancel or make significant changes to their service, should, at any time, The Client, despite written requests, fail to meet the payment dates as listed in the Payment Schedule. Upon such cancellation, The Caterer will not be contractually obliged to refund The Client any payments previously made by The Client.
[9d] The Caterer reserves the right to impose an additional fee in the event of late payments, as detailed at the bottom of each invoice.
[10] If the catered event is cancelled by the Client, The Caterer’s cancellation policy will be enacted.
[11a] Quotations, estimates and invoices provided by The Caterer will be presented on headed paper in PDF format and sent by email. Elements of these documents will be written in French, and The Client is invited to seek clarification if there are any elements of their estimate or invoice that they do not fully understand. The Caterer will not be held responsible for any misunderstanding of these documents attributed to The Client’s mis-translation or misunderstanding of a quotation, estimate or invoice.
[11b] The Caterer is a French registered business under the name of EURL Le Barbacane, and pays all taxes and charges in France, including VAT (TVA). The Client will be invoiced by The Caterer in EUROs (€), and therefore all payments made by The Client to The Caterer must be made in EUROs (€). In the case of bank transfers, it is the responsibility of The Client to ensure the correct amount in EUROs is transferred, taking into account any transfer or bank fees and exchange rates, and The Client is responsible for paying any such transfer fees or bank charges incurred. The Caterer will not be held responsible for any changes in exchange rates. The Caterer accepts card payments in person but not over the phone, and accepts cheques from French bank accounts only. The Caterer reserves the right to request presentation of ID upon receipt of payment by cheque. The Client is requested to use their name (the addressee on the invoice) as a reference when making bank transfers.
[12] In the event that The Client wishes to change the date of the catered event, The Caterer will endeavor to offer an alternative date, but is under no contractual obligation to change the date of the catered event, or to provide any refunds if a new date cannot be agreed upon by both parties. If The Client is required and therefore requests, due to reasons out of their control (as described in [6]), to change the date of the catered event, The Caterer will endeavor to offer an alternative date that is agreeable to both parties but is under no contractual obligation to make any refunds if a date cannot be agreed upon.
[13a] The Caterer will, in the first instance, always propose a menu that can be successfully executed and served in response to, and with careful consideration of, the conditions, access, equipment and space available to The Caterer at the venue, as well as guest numbers as provided by The Client. The Caterer will subsequently advise against, when possible, the inclusion of particular dishes or methods of service that would require additional equipment to be hired from a third-party hire company.
[13b] In the event of The Client requesting the use of tableware such as crockery, cutlery and glassware, including serving platters and trays, this will be detailed in the estimated costs, and in addition, The Caterer reserves the right to request a deposit for these items, refundable upon the return of all such equipment in the condition in which it was loaned, and retainable upon the breakage, damage or delayed return of any of such equipment.
[13c] In the event of additional and/or specialist equipment being required by The Caterer to fulfill The Client’s chosen menu and the Catering Agreement, but which is provided by a separate service and/or hire company, it will be the responsibility of The Client to order in their name, pay for, receive, and return this equipment to that service provider.
[13d] The Caterer is not liable for any damage or breakages to this equipment once their catering commitments as set out by the Catering Agreement have been fulfilled.
[14a] The Caterer reserves the right to take photos or films at the catered event and use them in their publicity material. This may include photos of The Client and their guests. In the event of The Client and / or their guests not wishing to have photos of themselves used in any publicity material, this must be requested and agreed upon in writing in advance of the catered event. The Caterer accepts no responsibility for photographs or films being published in any publicity material after the event if The Client has not provided a written request in advance for such material not to be used.
[14b] Any photographs or films taken by The Caterer or any member of the catering team on behalf of The Caterer during the catered event are the property of the photographer and/or The Caterer.
[15] The Caterer will maintain a general liability insurance policy during the term of this Catering Agreement.
[1e] The Caterer reserves the right to invoice for the total guest numbers provided on Page 1 of this agreement if any revised or final guest numbers are not confirmed otherwise 4 weeks (20 working days) in advance of the event.
[1f] The Caterer reserves the right to revise the quote and/or invoice, in particular the price per person for the agreed menu and any service costs, should total guest numbers reduce as outlined in Sections [1b] and [1d].
[2] The Caterer is under no contractual obligation to accept more than a 10% increase in the number of people stated on Page 1 of this Catering Agreement. The Caterer is also not under any contractual obligation to provide extra food for any additional guests that they are not informed of 20 or more working days in advance of the catered event.
[3] The Caterer can provide a children’s menu, upon request, for children between 3 and 12 years old at a cost of 50% of the ‘principal menu’ price. The Caterer reserves the right to charge full price for children 12 years and above who will be eating the ‘principal menu’. If the ‘principal menu’ permits smaller portions to be served to children 12 years and younger, upon the advance request of The Client, The Caterer will charge 50% of the ‘principal menu’ price.
[4] The Client hereby agrees to the full access, advance preparation and working conditions of any workspaces required on the site or at the location of the event. That is to say, shared or communal spaces required by The Caterer (access, parking, storage, power supplies, kitchens etc.) must be made fully available and left in a clean, clear and tidy condition in advance of the event and/or by the agreed time of arrival of the catering team.
[5a] The Client hereby agrees to provide a detailed timeline of the Catered Event and make every reasonable effort to operate within this timeline. In the event of significant over-run, whereby The Caterer is unable to provide or serve part or all of the agreed menu at the scheduled time(s) provided and agreed upon in this timeline, The Caterer reserves the right to charge The Client for additional costs that might be incurred. This may include overtime pay for staff remaining on site for longer than scheduled according to the agreed timeline; any fees, charges or fines related to extended parking, hire of equipment or vehicles.
[5b] Whilst The Caterer will make every effort to work with The Client’s proposed running order, and alongside other suppliers during the course of the event, The Caterer advises against planning speeches and photographs in between different courses. This is to ensure that food is served at its best and to the schedule provided by The Client. The Caterer will not be held liable for any adverse impact in quality of the menu should there be significant delays to service due to speeches and/or photographs being scheduled in between courses, or any other reasons for delay beyond The Caterer’s control.
[6a] The Caterer hereby reserves the right to adjust the menu and its price if:
- certain ingredients are not available due to reasons beyond The Caterer’s control
- certain dishes become unviable or impractical in light of significant changes to guest numbers
- in the event of extreme temperatures or weather conditions, dishes or methods of cooking them become unviable
- the market price of certain ingredients changes substantially
[6b] The Caterer will not be held liable for any loss that results from not fulfilling any terms or conditions of this Catering Contract. If the Caterer is prevented or delayed from fulfilling in part or whole this Catering Contract due to war / riot / strike / pandemic / national or regional lockdown / flood / major travel or transport restrictions / extreme weather conditions or by any other act or condition that is not within The Caterer’s control and which could not be prevented, the Caterer will not be held liable.
[6c] In the event of extreme temperatures leading up to and on the day of the Catered Event, The Caterer reserves the right to revise the agreed menu and make reasonable changes should any of the selected dishes and/or ingredients become unviable, unsafe or unavailable.
[7a] The Client hereby agrees to provide The Caterer with all relevant information pertaining to any dietary requirements and / or food allergies that they are aware of ahead of the Catered Event. Should this information not be provided in full, The Caterer reserves the right to amend the menu. Whilst The Caterer will make every reasonable effort to provide alternatives for any persons attending the Catered Event who have a known food allergy, The Caterer cannot guarantee that anything purchased, prepared and served by The Caterer is allergen free. The Caterer will also not be held responsible for the presence of allergens in any kitchen or food preparation space used at the Catered Event.
[7b] The menu prices provided by The Caterer are for either one principal menu, or one principal menu plus an alternative menu. In discussion with The Client, these menus may be referred to as Principal Menu and Alternative Menu. The Alternative Menu refers only to an alternative starter, main and dessert course, and is offered so that any dietary restrictions may be accommodated separate to the Principal Menu. The Caterer will endeavour to provide an Alternative Menu that simultaneously caters for every dietary restriction listed by The Client, but reserves the right to revise the menu price should a third choice be required for any or all courses in order to accommodate multiple dietary needs.
[7c] The Client is invited to select dishes for an Alternative Menu, but hereby agrees that The Caterer may adapt or change their menu choices or the menu price, and that this can be necessary when there is a minimum order for certain high value ingredients.
[7d] The Caterer does not provide menus that will meet Halal, Kosher or other religious requirements, either in the sourcing of ingredients or the conditions of the food preparation areas used.
[7e] The Caterer will endeavour to provide for all dietary requirements, but not for dietary preferences. That is to say The Caterer will not provide multiple choice menus, either by advance order, or on the day of the catered event. Adaptations to the Principal Menu and / or the Alternative Menu may be made at the discretion of The Caterer in order to accommodate dietary restrictions required by only a very small number of guests.
[7f] The Caterer accepts no responsibility for the safe storage and consumption of any foods left at the venue of the Catered Event after the departure of The Caterer.
[8a] The Caterer is under no contractual obligation to provide a tasting in advance of the Catered Event but will make every reasonable effort to accommodate this request should it be made. In order to respect any existing bookings The Caterer will only be able to offer tastings between the months of November and March. Any expenses incurred in order to attend a tasting are to be covered by The Client.
[8b] Tastings are only available to clients who have already paid their Booking Fee. The Caterer can provide a tasting price list upon request, which outlines what elements of this service are covered by the Booking Fee, and which are subject to additional charges. Tastings booked without having paid a booking fee for the catered event will be charged at different tariffs.
[8c] Tastings are tailored to The Client’s own menu choices. Two full days are set aside to prepare, and as such, the pricing for a tasting does not reflect just the cost of an individual dish or range of dishes, but also the time taken in preparing and serving them.
[9a] The catered event as detailed in this Catering Agreement is not confirmed until payment of the Booking Fee has been received by The Caterer. The Booking Fee is required to secure the date(s) of the catered event as detailed in this Catering Agreement, and a minimum of three days in advance of the day of the event, which are set aside by The Caterer to allow reasonable time for adequate preparation. This Booking Fee is non-refundable and will be retained should The Client cancel the catered event at any time.
[9b) Upon booking the catered event as detailed in this Catering Contract, The Caterer will shortly after provide The Client with a Payment Schedule which will be detailed in the estimates and invoices provided to The Client by The Caterer. Whilst The Caterer will make every effort to accommodate reasonable adjustments to this schedule if requested by The Client, The Caterer is under no contractual obligation to make changes to the Payment Schedule and thereby permitting payments to be made later than stated on the Payment Schedule.
[9c] The Client reserves the right upon providing written notice, to make payments in advance of the dates listed in the Payment Schedule. The Caterer reserves the right to cancel or make significant changes to their service, should, at any time, The Client, despite written requests, fail to meet the payment dates as listed in the Payment Schedule. Upon such cancellation, The Caterer will not be contractually obliged to refund The Client any payments previously made by The Client.
[9d] The Caterer reserves the right to impose an additional fee in the event of late payments, as detailed at the bottom of each invoice.
[10] If the catered event is cancelled by the Client, The Caterer’s cancellation policy will be enacted.
[11a] Quotations, estimates and invoices provided by The Caterer will be presented on headed paper in PDF format and sent by email. Elements of these documents will be written in French, and The Client is invited to seek clarification if there are any elements of their estimate or invoice that they do not fully understand. The Caterer will not be held responsible for any misunderstanding of these documents attributed to The Client’s mis-translation or misunderstanding of a quotation, estimate or invoice.
[11b] The Caterer is a French registered business under the name of EURL Le Barbacane, and pays all taxes and charges in France, including VAT (TVA). The Client will be invoiced by The Caterer in EUROs (€), and therefore all payments made by The Client to The Caterer must be made in EUROs (€). In the case of bank transfers, it is the responsibility of The Client to ensure the correct amount in EUROs is transferred, taking into account any transfer or bank fees and exchange rates, and The Client is responsible for paying any such transfer fees or bank charges incurred. The Caterer will not be held responsible for any changes in exchange rates. The Caterer accepts card payments in person but not over the phone, and accepts cheques from French bank accounts only. The Caterer reserves the right to request presentation of ID upon receipt of payment by cheque. The Client is requested to use their name (the addressee on the invoice) as a reference when making bank transfers.
[12] In the event that The Client wishes to change the date of the catered event, The Caterer will endeavor to offer an alternative date, but is under no contractual obligation to change the date of the catered event, or to provide any refunds if a new date cannot be agreed upon by both parties. If The Client is required and therefore requests, due to reasons out of their control (as described in [6]), to change the date of the catered event, The Caterer will endeavor to offer an alternative date that is agreeable to both parties but is under no contractual obligation to make any refunds if a date cannot be agreed upon.
[13a] The Caterer will, in the first instance, always propose a menu that can be successfully executed and served in response to, and with careful consideration of, the conditions, access, equipment and space available to The Caterer at the venue, as well as guest numbers as provided by The Client. The Caterer will subsequently advise against, when possible, the inclusion of particular dishes or methods of service that would require additional equipment to be hired from a third-party hire company.
[13b] In the event of The Client requesting the use of tableware such as crockery, cutlery and glassware, including serving platters and trays, this will be detailed in the estimated costs, and in addition, The Caterer reserves the right to request a deposit for these items, refundable upon the return of all such equipment in the condition in which it was loaned, and retainable upon the breakage, damage or delayed return of any of such equipment.
[13c] In the event of additional and/or specialist equipment being required by The Caterer to fulfill The Client’s chosen menu and the Catering Agreement, but which is provided by a separate service and/or hire company, it will be the responsibility of The Client to order in their name, pay for, receive, and return this equipment to that service provider.
[13d] The Caterer is not liable for any damage or breakages to this equipment once their catering commitments as set out by the Catering Agreement have been fulfilled.
[14a] The Caterer reserves the right to take photos or films at the catered event and use them in their publicity material. This may include photos of The Client and their guests. In the event of The Client and / or their guests not wishing to have photos of themselves used in any publicity material, this must be requested and agreed upon in writing in advance of the catered event. The Caterer accepts no responsibility for photographs or films being published in any publicity material after the event if The Client has not provided a written request in advance for such material not to be used.
[14b] Any photographs or films taken by The Caterer or any member of the catering team on behalf of The Caterer during the catered event are the property of the photographer and/or The Caterer.
[15] The Caterer will maintain a general liability insurance policy during the term of this Catering Agreement.
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